Frequently Asked Questions

Solve your doubtsto find quick answers to your frequently asked questions.

General:

  • How wide and long is the material?

    The material has a standard width depending on the model of 62/61.5 cm and 1.24/1.23 metres and a variable length depending on the order with a maximum per roll of 50 linear metres. The minimum purchase length is 1 metre.

  • Can I order partial meters, for example, 2.5 meters?

    Unfortunately, only full linear metres can be ordered. Orders for partial metres, such as 2.5 metres, are not possible.

  • How do I order multiple colors and sizes from multiple references?

    You can select the options you want directly on the website, adding the references that interest you, colors and measurements to the shopping cart.

  • How do I correctly request the samples I need?

    You can request product samples through the "Samples" section in our online store or by contacting customer service.

  • What makes Vinyl Siding special compared to other products on the market?

    Vinyl Siding is a heavy-duty material designed for professional use. Its superior quality makes it the preferred choice for restaurants, hotels, offices and other demanding commercial spaces. Unlike other standard vinyls, our product is designed to last, withstand intensive use and offer a flawless finish. It is the best option on the market if you are looking for durability and elegance in your projects.

  • Where do I enter a promotional code?

    The promotional code is entered in the "Order Summary" section before completing the purchase, in the corresponding box.

  • Can I use multiple promotional codes at once?

    No, only one promotional code can be applied per order.

  • Is vinyl suitable for outdoor use?

    Yes, we have vinyls specially designed for outdoors, resistant to weather, sun and humidity. “HW” Series

  • Is the material non-slip?

    Many of our floor vinyls feature non-slip finishes, ideal for high traffic areas and wet zones. Especially the “VDFDS” series.

  • Can I apply vinyl on wooden or laminate floors?

    Yes, you can apply vinyl on wood or laminate, but the surface must be clean, dry and level to ensure a good grip.

  • Is the vinyl resistant to stains from oil, grease or cleaning products?

    Vinyl is resistant to most stains and 100% washable with all cleaning products, but it is recommended to clean it quickly if it comes into contact with strong oils or aggressive products such as solvent.

Installation:

  • Do you do the installation?

    Yes, we offer installation service in certain areas. Check availability in your area on the PROJECT REQUEST tab.

  • How do I properly clean the surfaces to be coated?

    Surfaces should be cleaned with a dry or slightly damp cloth, ensuring they are free of dust, grease and residue.

  • What happens if a corner or large piece comes loose?

    If it comes off as a result of an unusual event, for example due to poor surface preparation or contamination of the adhesive by dirt, you can re-glue it using heat with a heat gun or simply a hairdryer. If the original adhesive has weakened, we recommend applying a new adhesive such as super glue gel for small repairs or our adhesion spray for large surfaces.

  • How do I apply surface preparation PRIMER correctly?

    To apply the PRIMER, clean the surface thoroughly and apply the product with a brush or roller. If you prefer a smoother finish, you can thin it with water. It is mainly used on porous materials and in surface repairs. Allow to dry completely before applying the coating. If you need more information, do not hesitate to ask.

  • If I touch the vinyl adhesive with dirty hands, does the adhesive weaken? How do I fix this?

    If the adhesive has been weakened by dirt, clean the area with a clean, dry cloth before repositioning the vinyl. If the original adhesive has been weakened, we recommend applying a new adhesive such as super glue gel for small repairs or our adhesion spray for large surfaces.

  • How do I apply the adhesive vinyl coating SPRAY correctly?

    To apply the adhesive SPRAY, make sure the surface is clean and dry. Shake the container well before use. Apply the spray evenly at a distance of about 20-30 cm from the surface. Allow to dry for a few minutes until it becomes tacky before placing the material. If necessary, repeat the application for greater adhesion.

  • How to cover tile sores so they are not noticeable?

    You can apply a layer of putty to cover the surface gaps before applying the cladding or use our 3mm thick PVC for wall levelling.

  • How do I glue 3mm PVC sheets to smooth the wall before?

    PVC sheets must be glued using a strong adhesive specific for PVC Vinyl Covering and ensuring that the surface is clean and dry. It is recommended to apply vertical strips every 10/15cm and one around the perimeter.

  • How are the joints of the planks joined?

    Joints should be sealed with a suitable two-component sealant or covered with our joining profiles for a uniform finish.

  • Can I put it directly on top of the tile without covering the sores?

    It is advisable to smooth out the seams or apply a primer before laying the cladding to achieve a more uniform finish. However, if the seams are fine, the texture of the material can help to disguise them effectively, especially compared to smoother finishes, which tend to highlight irregularities. In this way, a good result can be achieved without the need for extensive preparation.

  • Can I put it on smooth plastic paint?

    Yes, vinyl can be applied directly to painted surfaces, as long as they are dry and clean.

  • Can it be installed on a wall with gotelé or damage?

    Yes, you can install it on walls with gotelé or imperfections, but it is advisable to smooth the surface before installation. This process can be complex, as the application of heat is required to extract the air and ensure that the material fits correctly to the surface. Although the texture of the coating can help to conceal small irregularities, a more uniform and smooth finish will guarantee a better result. Ideally, use our 3 mm PVC sheets to smooth surfaces before installation. These sheets provide a uniform and firm base, eliminating imperfections such as gotelé or imperfections on surfaces. Its installation is simple and guarantees that the coating adheres optimally, offering a more durable and professional finish.

  • Can I make difficult curves by expanding the material with heat?

    Yes, you can use heat to make the material conform to complex curves. This process requires extra subfloor preparation and advanced installation knowledge.

  • Can you put a hot pot on top?

    It is not recommended to place hot pots directly on the vinyl, but if this happens in exceptional cases it will not be damaged.

  • Can I cut food directly on the vinyl?

    It is preferable not to cut food directly on the vinyl to avoid damage. We recommend using a cutting board.

  • Is it heat and water resistant?

    Yes, vinyl is resistant to moderate heat and water, but it is not recommended to use it on surfaces that are constantly exposed to high temperatures, for example, fireplaces and barbecue backs.

  • How do I seal it properly if I put it on the inside wall of the shower?

    To ensure a proper seal, use a waterproof silicone sealant on the top and bottom seams.

  • Do you have to remove the perimeter profiles, the hob and the sink to make the kitchen countertop?

    In most cases, yes, it is recommended to remove these elements for proper installation.

  • In the back area of the kitchen where the ceramic hob holds the heat?

    Vinyl is heat resistant on the back of the ceramic hob, but it is better to protect it in areas of direct contact with gas hobs.

  • If the door rubs against the frame because of the vinyl, what do I do?

    If the vinyl causes the door to rub, carefully trim away excess material or adjust the door with wood planes so that it does not rub.

  • Does vinyl flooring cover the joints of ceramic flooring?

    Yes, vinyl flooring can cover joints, but it is recommended that the joints are kept to a minimum for an optimal finish. You can apply a layer of putty to cover any surface seams before laying the flooring.

  • Which ones are the most recommended for countertops?

    Vinyl coverings with more durable and resistant finishes, such as those with high resistance to water and heat, are ideal for countertops with more textured series such as KM and KW.

  • And recommended for bathrooms?

    For bathrooms, we recommend all vinyls as they are waterproof and moisture resistant.

  • Are the joints of the material noticeable on the walls and furniture?

    With careful installation and the use of suitable adhesives, the joints should not be very visible, especially if you choose a texture, which will help to conceal the joints. For more information, see the Tutorials section.

  • Which references are best resistant to scratches and marks?

    References with matte or textured finishes are usually more resistant to scratches and marks.

  • How do I remove the material in a few years?

    Vinyl can be easily removed by applying heat with a heat gun or blow dryer and pulling at the corners. If necessary, use a mild solvent to remove any adhesive residue.

Purchase and Shipping:

  • How long will it take to receive my order?

    Delivery time depends on location and shipping type selected. Orders are usually delivered within 1-2 business days.

  • Where can I view Vinyl Siding materials before purchasing?

    You can visit our facilities in Madrid to see our materials up close. You will also find them in specialized centers such as Bauhaus and in our network of collaborators. If you need more information about the nearest point of sale in your province, contact us and we will indicate the best option for you.

  • Does the price include shipping costs?

    Orders to mainland Spain are FREE, shipping costs to other areas depend on the location and size of the order. Details on shipping costs will be shown when placing the order on the website.

  • Is it safe to pay on the Vinyl Siding website?

    Of course! At Revestimiento Vinílico we guarantee maximum security in each transaction thanks to the best payment gateways on the market. You can pay quickly, safely and without having to register, using a credit card, PayPal, Apple Pay, Google Pay or Stripe. In addition, we offer the option of paying in installments for greater convenience. With us, your shopping experience will be simple, reliable and 100% protected.

  • How can I contact customer service if I have a problem?

    You can contact customer support via email, phone or WhatsApp. Contact details are available in our "Contact Us" section.

  • Can I pick up my order at the Vinyl Flooring facilities?

    Yes, you can choose to pick up your order at our facilities. Please select the pick-up day in the order confirmation or contact us to arrange the pick-up.

  • Can I modify or cancel my order after making the purchase?

    If you wish to modify or cancel an order, please let our customer service team know as soon as possible. We will try to make the changes, but it depends on whether the order has already been processed.

  • Do you offer discounts for bulk purchases?

    Yes, we are manufacturers and offer discounts for bulk purchases. Please contact our team for more details and a customized quote.

  • Can I receive an invoice for my purchase?

    Yes, all purchases include 21% VAT on an invoice. You can request a detailed invoice when placing your order or by contacting us directly.

  • Do you ship internationally?

    Yes, we ship all over Europe. You just need to select your country in the address boxes when placing your order, and the taxes will be updated automatically. For shipments outside the European Union, it is necessary to contact customer service to manage the shipping details. We are here to help you!

Do you still have any questions?

Click on the contact button and our team will be happy to help you resolve any questions you may have.

We are here for you!

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